{"id":20737,"date":"2022-12-19T20:42:08","date_gmt":"2022-12-19T19:42:08","guid":{"rendered":"https:\/\/www.maxpell.it\/website\/?page_id=20737"},"modified":"2023-05-26T15:34:19","modified_gmt":"2023-05-26T13:34:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.maxpell.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Feature” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#f7f7f7″ z_index=”10″ custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.20.4″ _module_preset=”default” width=”100%” max_width=”1440px” module_alignment=”center” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”iq-centra-verticale” _builder_version=”4.20.4″ _module_preset=”default” background_image=”https:\/\/www.maxpell.it\/website\/wp-content\/uploads\/2023\/02\/faq.jpg” parallax=”on” custom_padding_tablet=”250px||250px||false|false” custom_padding_phone=”50px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” background__hover_enabled=”off|desktop” background_color_gradient_stops__hover=”rgba(0,0,0,0.71) 0%|rgba(0,0,0,0.71) 100%” use_background_color_gradient__hover=”on” background_color_gradient_overlays_image__hover=”on”][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|desktop” module_class=”iq-centra-verticale” _builder_version=”4.19.1″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”18px” link_text_color=”#FFFFFF” background_color=”RGBA(255,255,255,0)” height=”100%” custom_padding=”||||false|false” global_colors_info=”{}” content__hover_enabled=”off|hover” content__hover=”<\/p>\n

Vedi le nostre collezioni<\/a><\/p>\n

” background_color__hover=”rgba(0,0,0,0.54)” background_enable_color__hover=”on” background__hover_enabled=”off|hover”][\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”50px|200px|50px|60px|false|false” custom_padding_tablet=”50px|50px|50px|50px|false|false” custom_padding_phone=”50px|40px|50px|40px|false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” header_font=”||||||||” header_font_size=”19px” header_2_font=”Cormorant Garamond|500|||||||” header_2_text_color=”#bea980″ header_2_font_size=”21px” header_2_line_height=”1.3em” max_width=”510px” custom_padding=”100px|||||” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”30px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”32px” header_2_font_size_phone=”24px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Maxpell – FAQ<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_font=”||||||||” header_2_font=”Cormorant Garamond|500||on|||||” header_2_text_color=”#000000″ header_2_font_size=”40px” header_2_letter_spacing=”4px” header_2_line_height=”1.1em” custom_margin=”||||false|false” custom_padding=”35px|||||” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

\n
\n

THE MOST FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_divider divider_weight=”2px” _builder_version=”4.19.1″ _module_preset=”default” max_width=”200px” global_colors_info=”{}”][\/et_pb_divider][et_pb_text module_id=”testo” _builder_version=”4.20.4″ _module_preset=”default” text_font=”Raleway||||||||” text_font_size=”15px” text_line_height=”1.8em” custom_margin=”||90px|30px|false|false” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

In this section there is a series of questions asked by our clients about some themes and activities concerning our services.\nClick on the question of your interest and read the answer.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Feature” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#fcfcfc” custom_padding=”70px||70px|||” background_color_tablet=”#efefef” background_last_edited=”on|tablet” background_enable_color_tablet=”on” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” module_id=”contenuti” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#efefef” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” custom_margin=”|auto|40px|auto|false|false” custom_padding=”55px||55px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_font=”||||||||” header_2_font=”Cormorant Garamond|500||on|||||” header_2_text_color=”#000000″ header_2_font_size=”25px” header_2_letter_spacing=”4px” header_2_line_height=”1.1em” custom_margin=”||11px||false|false” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

PRODUCT FEATURES<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”2px” _builder_version=”4.19.1″ _module_preset=”default” max_width=”200px” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion open_toggle_background_color=”#f7f7f7″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#bea980″ use_icon_font_size=”on” icon_font_size=”21px” _builder_version=”4.20.4″ _module_preset=”default” toggle_text_color=”#bea980″ toggle_font=”Raleway|600|||||||” toggle_text_align=”left” toggle_font_size=”16px” toggle_letter_spacing=”1px” toggle_line_height=”2em” custom_margin=”|55px||55px|false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” border_radii=”off|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Siete produttori di vera pelle o di finte pelli?” open=”on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

We produce REAL LEATHER. We do not produce plastic.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Che animali usate per creare le vostre pelli?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We use only European bulls carefully bred according to the European Regulations concerning food purposes.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”La produzione viene fatta in Italia?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes, the production takes place exclusively in Italy.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”La pelle \u00e8 sostenibile?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The animals are bred for the meat production, and if the leather were not used, it would be disposed. Using the leathers of animals bred for food purposes, is highly sustainable.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Che dimensione hanno le vostre pelli?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The average size of our leathers is 6 square meters. This involves a lower scrap than the smaller leathers and it allows to draw wider cushions and panels.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”C\u2019\u00e8 una variazione di colore tra le varie partite?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Usually there are no colour changes, but in case of aniline drum dyed, there can be little colour variations among the different batches.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Fornite consulenza nella progettazione?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Of course. We develop customised products for our clients, and we offer a consultation for their use.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” module_id=”contenuti” _builder_version=”4.19.1″ _module_preset=”default” background_color=”#efefef” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” custom_margin=”|auto|40px|auto|false|false” custom_padding=”55px||55px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_font=”||||||||” header_2_font=”Cormorant Garamond|500||on|||||” header_2_text_color=”#000000″ header_2_font_size=”25px” header_2_letter_spacing=”4px” header_2_line_height=”1.1em” custom_margin=”||11px||false|false” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

PURCHASES AND DELIVERIES<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”2px” _builder_version=”4.19.1″ _module_preset=”default” max_width=”200px” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion open_toggle_background_color=”#f7f7f7″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#bea980″ use_icon_font_size=”on” icon_font_size=”21px” _builder_version=”4.19.1″ _module_preset=”default” toggle_text_color=”#bea980″ toggle_font=”Raleway|600|||||||” toggle_text_align=”left” toggle_font_size=”16px” toggle_letter_spacing=”1px” toggle_line_height=”2em” custom_margin=”|55px||55px|false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” border_radii=”off|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Qual \u00e8 l\u2019acquisto minimo che posso fare?” open=”on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Half leather, about 3 square meters.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”La pelle viene venduta in metri lineari o in metri quadri?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

The leather is sold per square meters.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Si possono fare delle stampe sulle vostre pelli?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes. We invite you to contact our offices for the technical details.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Quali sono i tempi di consegna?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

24\/48 hours unless further manufacturing is required. In this case, the production times are about 7\/10 working days. In case the ordered item is on production, we will communicate the delivery times within the day after the order.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Quali sono i tempi di produzione per articoli personalizzati?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Maximum 4 weeks.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Spedite in tutto il mondo?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes. We have a great experience in the orders management coming from all over the world. We arrange the documents, specific for every country.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Quali lingue parlate in ufficio? ” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Italian, English, French, Spanish, German, Dutch.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” module_id=”contenuti” _builder_version=”4.19.1″ _module_preset=”default” background_color=”#efefef” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” custom_margin=”|auto|40px|auto|false|false” custom_padding=”55px||55px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_font=”||||||||” header_2_font=”Cormorant Garamond|500||on|||||” header_2_text_color=”#000000″ header_2_font_size=”25px” header_2_letter_spacing=”4px” header_2_line_height=”1.1em” custom_margin=”||11px||false|false” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

WAREHOUSE<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”2px” _builder_version=”4.19.1″ _module_preset=”default” max_width=”200px” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion open_toggle_background_color=”#f7f7f7″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#bea980″ use_icon_font_size=”on” icon_font_size=”21px” _builder_version=”4.19.1″ _module_preset=”default” toggle_text_color=”#bea980″ toggle_font=”Raleway|600|||||||” toggle_text_align=”left” toggle_font_size=”16px” toggle_letter_spacing=”1px” toggle_line_height=”2em” custom_margin=”|55px||55px|false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” border_radii=”off|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Come vengono tenute le pelli nel vostro magazzino?” open=”on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

They lie on iron trestle.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Il vostro magazzino \u00e8 digitalizzato?” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes. In 2019 we have digitalised our production by including mobile racks integrated with the management software. Every leather has a QR code through which all the tracking information can be shown.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” module_id=”contenuti” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#efefef” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” custom_margin=”|auto|40px|auto|false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”55px||55px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_font=”||||||||” header_2_font=”Cormorant Garamond|500||on|||||” header_2_text_color=”#000000″ header_2_font_size=”25px” header_2_letter_spacing=”4px” header_2_line_height=”1.1em” custom_margin=”||11px||false|false” header_2_font_size_tablet=”24px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Cleaning<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”2px” _builder_version=”4.19.1″ _module_preset=”default” max_width=”200px” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_accordion open_toggle_background_color=”#f7f7f7″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#bea980″ use_icon_font_size=”on” icon_font_size=”21px” _builder_version=”4.19.1″ _module_preset=”default” toggle_text_color=”#bea980″ toggle_font=”Raleway|600|||||||” toggle_text_align=”left” toggle_font_size=”16px” toggle_letter_spacing=”1px” toggle_line_height=”2em” custom_margin=”|55px||55px|false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” border_radii=”off|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”Come si pulisce la pelle?” open=”on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The leather can be cleaned through products designed in specialised laboratories. We invite you to watch the video in the section COLLECTIONS - LEATHER CLEANING.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”5px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” box_shadow_style=”preset1″ global_module=”21552″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” width=”60%” width_tablet=”250px” width_phone=”200px” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” module_alignment=”center” min_height_last_edited=”off|phone” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.maxpell.it\/website\/wp-content\/uploads\/2022\/08\/made.png” title_text=”made” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.maxpell.it\/website\/wp-content\/uploads\/2023\/01\/logo_footer.png” title_text=”logo_footer” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.maxpell.it\/website\/wp-content\/uploads\/2022\/08\/quality-1.png” title_text=”quality” align=”center” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

Maxpell – FAQ Le domande pi\u00f9 frequenti In questa sezione presentiamo la lista delle domande che i nostri clienti ci fanno in relazione ad alcuni temi e attivit\u00e0 riguardanti i nostri sevizi.Clicca sulla domanda che ti interessa per leggere la risposta.Caratteristiche del prodottoSiamo produttori di VERA PELLE. Non produciamo plastica.Solo tori europei allevati con cura […]<\/p>","protected":false},"author":1,"featured_media":44,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-20737","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQ - Le domande pi\u00f9 frequenti - Maxpell<\/title>\n<meta name=\"description\" content=\"In questa sezione presentiamo la lista delle domande che i nostri clienti ci fanno in relazione ad alcuni temi e attivit\u00e0 Maxpell.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.maxpell.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Le domande pi\u00f9 frequenti - 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